Top quality electric fencing systems and accessories





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Customer Service

 1. Processing of Orders

  • Orders received before 2 p.m. will be dispatched the same day provided payment has been received or arrangements have been made
  • As a general rule orders will be sent to you by courier; in exceptional cases NZ Post is used.
  • For orders exceeding a total of $ 300 the freight charges to the North and South Island of New Zealand are paid by us.
  • For deliveries to rural addresses (R.D.) please add $ 4.50
  • Freight for Solar Kits to rural addresses is excluded and has to be discussed with us.


2. Repair Service

  • Depending on the product, the warranty is valid for either one or two years
  • Please send all items that require repair to the following address:


Artex Ltd
P.O. Box 249
15 Ruataniwha Street


  • All repairs are carried out free of charge the same day that the product arrives. They will be returned the same day.
  • For items covered under warranty, spare parts and freight charges to return the item are paid by us. For repairs outside warranty only spare parts and freight will be charged.
  • We do not charge for labour!
  • Quotations for repairs will be submitted on request free of charge